How can we help you?

Sell

How can we help you?

Our site is currently down for maintenance.

All about Property24

  • What will happen to my Property24 account?

Your Property24 account including your ad listings and subscription will remain active as long as you have a valid contract with us.

 

  • Will my Property24 ad listings be synced to Carousell?

With your consent, your ad listings on Property24 will be synced to Carousell. To provide consent, contact your assigned account manager.

You can still use your OLX account and boost your ads until July 9, 2019. Between July 10-14, 2019, your ad listings will still be available on OLX but you will not be able to boost your ads anymore. Come July 15, 2019, your listings will now sync on the upgraded and improved classifieds which is Carousell.

 

  • What will happen if I choose not to migrate my account?

Should you wish not to migrate, you can still use your OLX account and boost your ads until July 9, 2019. Your listings will not be transferred from OLX to the Carousell platform. Come July 15, 2019, your listings will appear on Property24 website only and will not be synced to Carousell.

 

  • What will happen to my account if I do nothing?

You can still use your OLX account and boost your ads until July 9, 2019. If you agreed to the updated OLX Data Privacy terms, between July 10-14, 2019, your listings from OLX will be transferred to the Carousell platform. Come July 15, 2019, you will have an option to claim your account on the Carousell platform.

If you have not agreed to the updated OLX Privacy Policy, your listings will not be transferred to Carousell, and by July 15, your listings will appear on the Property24 website only. We will not be able to sync them to Carousell PH.

 

  • Will there be any changes on subscription fees?

All Property24 featured listing inclusions will remain the same. Your OLX boosting package inclusions will be converted into equivalent Carousell Coins starting July 15, 2019, until contract expiration plus 1-month FREE listing exposure.

 

  • What will happen to my boosting package?

All unused boosting will be converted into equivalent Carousell Coins which can be used on the Carousell platform. All on-going applied to boost until July 9, 2019, will be refunded in full via the Carousell platform as Carousell Coins.

 

  • What will happen to my OLX Gold credits?

If you click “yes” to consent, all unused OLX Gold credits on July 9, 2019, will be converted to Carousell Coins. Free bonus Carousell Coins will be provided.

If you click “no” to consent, you can refund your OLX Gold credits by following the instructions from the link here. Processing of refund is until August 15, 2019, only.